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Microsoft Team & Skype Business

With more than 140 million licensed users on Skype for Business, Microsoft is becoming the dominant force in enterprise communications and collaboration. Skype for Business adoption continues to accelerate due to a number of drivers, including the overall business benefits of unified communications as well as attributes specific to the Microsoft platform. 

Intelligent Communications

With an ever-increasing number of products and services, Microsoft is on track to lead collaboration and communications for the foreseeable future. Microsoft Teams and Skype for Business are layered as part of Office 365, providing Office applications, email, file storage and teaming to name but a few of the core products. Of course, there are different bundles depending on which features, and functionality are required.

Things to Consider when Implementing 

  • Office Worker: This is someone who works entirely from their desk with a PC/laptop and a desk phone. They do not have a company mobile phone or work from home.

    • The Skype/Teams user persona will require: Skype/Teams Client – Skype/Teams desk phone – a USB headset for convenience.

 

  • Home Worker: This is someone that works either from home or client locations. They are fully mobile and have a laptop and a company mobile phone.

    • The Skype/Teams user persona will require: Skype/Teams Client on their laptop/mobile phone (smartphone) – Skype/Teams desk phone (home office) – a Bluetooth headset for portability. 

The Solution

The answer is to work with a partner that offers a consolidated holistic solution to all of the issues that your organisation may encounter. This will add value to your Microsoft Teams or Skype for Business deployment, thereby optimising the experience for everyone and addressing all of the concerns cited by IT managers, business executives and users. 

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